Ordering

Ordering For The First Time

We've made ordering from our online store as simple as possible. With a few clicks you can be on your way to receiving your first garment from The Outlet by John Smedley;

  • If you haven't already done so, you will need to create an account. Unfortunately The Outlet by John Smedley is not currently available to customers in Russia. Simply enter your information into the boxes provided to create your free account.
  • Select your sale from the top navigation menu or via the homepage.
  • Click on the product you would like to view in more detail.
  • Select your size and finally quantity from the drop down box.
  • Click the "Add to Basket" button. This item is now placed in your basket. You can either continue shopping or checkout by clicking the checkout button. Please note: Items in your basket will not be reserved until the checkout process has been completed.
  • Now follow the simple instructions to complete the checkout process.

 

I Have Ordered Before 
If you have ordered previously from The Outlet by John Smedley, you can speed up your checkout by using details stored in your account;

  • Log into your account by clicking on the login button in the bottom left area of the page.
  • Enter your username and password. You will now be logged in. You will find the checkout process already contains your relevant details.
  • Select your sale from the top navigation menu or via the homepage.
  • Click on the product you would like to view in more detail.
  • Select your size and finally quantity from the drop down box.
  • Click the "Add to Basket" button. This item is now placed in your basket. You can either continue shopping or checkout by clicking the checkout button. Please note: Items in your basket will not be reserved until the checkout process has been completed.
  • Now follow the simple instructions to complete the checkout process. Your billing and delivery addresses should be automatically completed using information from your account.